Committed to ensuring that your privacy is always protected.

This privacy policy explains what sort of information we collect about you, how we use them and how you can exercise your legal rights .

By submitting your information  you consent to the use of that information as set out in this policy.

What personally identifiable information do we collect ?

Primarily, we collect volunteered information through the use of interactive forms

• If you send us email messages, you will automatically provide us with your e-mail address, as well as any other personally identifiable information you include in the text of your message.

• If you require one of our services we collect via our  Registration Forms information such as, names, addresses, telephone numbers, past medical history, dietary preferences, arrival information, departure information, emergency contact information etc.

We never collect information in connection with payments made through this website. Any payment information is processed directly via to a secure bank payment platform.  

• We collect and store from all visitors to our website,non-personal nature information like the IP address of the computer they are using, the date and time they access our website, etc. We use this type of information mainly to track website usage and to measure the number of visitors to the different sections of our website in order to provide them a better website experience.

• We use "cookies," small files that websites use to store information on your computer. For more details about our use of cookies please visit our cookies policy.  

• What do we do with the information we collect?

We use personal information solely to provide you with the services you have requested or to respond to your questions and your mails.

We use non- personal nature information to measure interest in and improve our services or to customise and improve the content  of our site.

We do not share or sell the information we collect for commercial purposes, except to provide the services you've requested. We share any information only  when we have your permission, or if required by law.

HOW LONG DO WE KEEP YOUR DATA?

For tax purposes and according to our Greek tax law  we have to maintain information about booking and our customers minimum for a six-year period.

Third party suppliers - websites

When visiting Trailducks approved third parties such us Google Analytics  may place cookies on users’ browsers

Also in order to provide you the services you have requested we may disclose personal information to a third party supplier that we work with in connection with the arrangement of our travel services such as hotels, transportation providers etc.

Those third parties have their own information collection practices and we are not responsible for them or for the content of their sites.

ACCESSING AND UPDATING PERSONAL INFORMATION

We make any efforts to provide you with access to your personal information and either correct this data if it is inaccurate or to delete information if it is not otherwise required to be retained by law or for valid business purposes. You may update your information contacting us by phone, email, or mail.

From time to time you may receive e-mail  from us with information regarding new products and offerings. If you do not wish to receive such e-mails, please let us know by calling, mailing or emailing us at info@trailducks.gr 

CHANGES TO THIS PRIVACY POLICY

In relation to changes in the law or changes in our services we may make changes to the privacy policy  we use. Any changes will be reflected in this statement so we invite you to check this statement periodically.

For any questions about our privacy policy please contact us at:

Trailducks Travels Private company

Fragogianni 45

Papagou 15669 Athens

Greece

info@trailducks.gr

phone: 2130234731